Privacy Policy

1. Introduction

Synova Medical ("Synova," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and business name when you submit a form or request a demo.
• Business Information: Practice type, product interest, and purchasing timeline as provided by you.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected through analytics tools.
• Device Information: Browser type, operating system, and IP address collected automatically when you visit our website.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and demo requests
• To provide information about our products and services
• To improve our website and user experience
• To communicate with you about relevant products, services, and educational opportunities
• To comply with legal obligations

4. Consent

By submitting your personal information through our website forms, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

5. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely dispose of it.

8. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent to the collection, use, or disclosure of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

9. Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors interact with our site. These tools collect anonymized data and do not identify individual users. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Synova Medical
Email: [email protected]
Canada